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Privacy Policy

We, BWT Ak­tienge­sellschaft (please find the con­tact de­tails below) and as­so­ci­ated com­pa­nies, are pleased that you are vis­it­ing our web­site! The pro­tec­tion of your data and your pri­vacy are a spe­cial con­cern for our com­pany.

The use of our web­site is pos­si­ble with­out the in­di­ca­tion of per­sonal data. In case you would like to make use of spe­cific ap­pli­ca­tions of our com­pany the pro­cess­ing of per­sonal data may be nec­es­sary. For the cir­cum­stance, that pro­cess­ing of per­sonal data is nec­es­sary and a legal base there­for does not exist, we seek your con­sent.

The pro­cess­ing of per­sonal data takes place in order with the Gen­eral Data Pro­tec­tion Reg­u­la­tion (GDPR) and the re­spec­tive coun­try-spe­cific data pro­tec­tion reg­u­la­tions. By means of this data pro­tec­tion de­c­la­ra­tion our com­pany would like to in­form the pub­lic about the type, ex­tent and pur­pose con­cern­ing the per­sonal data col­lected, used and processed. Fur­ther we want to in­form you about your rights.

We have taken tech­ni­cal and or­ga­ni­za­tional mea­sures to pro­tect your data against loss, mod­i­fi­ca­tion or unau­tho­rized ac­cess. We con­tin­u­ously im­prove these se­cu­rity mea­sures ac­cord­ing to the tech­no­log­i­cal de­vel­op­ment.

The pro­vi­sions below serve to pro­vide in­for­ma­tion as to the man­ner, ex­tent and pur­pose for col­lect­ing, using and pro­cess­ing per­sonal in­for­ma­tion by the BWT Ak­tienge­sellschaft and re­lat­ing sub web­sites, with ex­cep­tion of web sites that are con­trolled or run by third par­ties. Please be aware that we are not re­spon­si­ble and can­not take in­flu­ence on the con­tent of web­sites or tasks of third par­ties.

 

1. Gen­eral

The data pro­tec­tion de­c­la­ra­tion of our com­pany is based on the terms of the GDPR.

per­sonal in­for­ma­tion” is data that, when sub­mit­ted, is able to de­ter­mine your iden­tity or en­ables your iden­tity to be de­ter­mined. “Only in­di­rectly per­son­ally iden­ti­fi­ably in­for­ma­tion” is data by which clients, ser­vice providers or re­cip­i­ents of a com­mu­ni­ca­tion can­not de­ter­mine the iden­tity of a spe­cific in­di­vid­ual using means that are per­mit­ted by law. “Non-per­sonal in­for­ma­tion” is anonymized and can­not, under any cir­cum­stances, be at­trib­uted to spe­cific in­di­vid­u­als and is there­fore in­for­ma­tion that is not sub­ject to the Pri­vacy Pol­icy gov­ern­ing per­sonal data.

data sub­ject” means an iden­ti­fi­able nat­ural per­son whose per­sonal data is processed by the con­troller.

pro­cess­ing” means any op­er­a­tion or set of op­er­a­tions which is per­formed on per­sonal data or on sets of per­sonal data, whether or not by au­to­mated means, such as col­lec­tion, record­ing, or­gan­i­sa­tion, struc­tur­ing, stor­age, adap­ta­tion or al­ter­ation, re­trieval, con­sul­ta­tion, use, dis­clo­sure by trans­mis­sion, dis­sem­i­na­tion or oth­er­wise mak­ing avail­able, align­ment or com­bi­na­tion, re­stric­tion, era­sure or de­struc­tion.

con­troller” means the nat­ural or legal per­son, pub­lic au­thor­ity, agency or other body which, alone or jointly with oth­ers, de­ter­mines the pur­poses and means of the pro­cess­ing of per­sonal data; where the pur­poses and means of such pro­cess­ing are de­ter­mined by Union or Mem­ber State law, the con­troller or the spe­cific cri­te­ria for its nom­i­na­tion may be pro­vided for by Union or Mem­ber State law.

third party” means a nat­ural or legal per­son, pub­lic au­thor­ity, agency or body other than the data sub­ject, con­troller, proces­sor and per­sons who, under the di­rect au­thor­ity of the con­troller or proces­sor, are au­tho­rised to process per­sonal data.

con­sent” of the data sub­ject means any freely given, spe­cific, in­formed and un­am­bigu­ous in­di­ca­tion of the data sub­ject's wishes by which he or she, by a state­ment or by a clear af­fir­ma­tive ac­tion, sig­ni­fies agree­ment to the pro­cess­ing of per­sonal data re­lat­ing to him or her.

Per­sonal data is only processed by our com­pany in ac­cor­dance to the data pro­tec­tion reg­u­la­tions in force. In case you cor­re­spond with our com­pany or fill in a form with your data, you ac­cept that the data is processed for the men­tioned pur­pose.

 

2. Name and ad­dress con­cern­ing the con­troller and con­tact part­ner

The body re­spon­si­ble for col­lect­ing, pro­cess­ing and using your per­sonal data in terms of the GDPR such as Fed­eral data pro­tec­tion laws is:

BWT Ak­tienge­sellschaft
Wal­ter-Sim­mer-Str. 4
A-5310 Mond­see

The data pro­tec­tion of­fi­cer vol­un­tar­ily ap­pointed by the re­spon­si­ble per­son can be reached under the fol­low­ing con­tact data:

EY Law – Pelz­mann Gall Recht­sanwälte GmbH
RA (RAK München) Dr. Er­mano Geuer
RAA Mag. Alexan­der Woll­mann
Wa­gramer Straße 19/33
1220 Wien, Öster­re­ich 
Email: daten­schutz@bwt.com 

 

3. Pro­cess­ing per­sonal data

We process per­sonal data for in this data pro­tec­tion de­c­la­ra­tion men­tioned pur­pose. Your per­sonal data is not trans­mit­ted to a third party, with ex­cep­tion for the cases men­tioned in this data pro­tec­tion de­c­la­ra­tion or bind­ing na­tional law.

In case of par­tic­u­lar of­fers on our web site – such as user ac­count, newslet­ter, con­tact – it may be nec­es­sary to sign up be­fore, which leads to a needed pro­ces­sion of your per­sonal data. Your data is only used, if you trans­mit­ted our com­pany your per­sonal data and agreed be­fore­hand. There­fore we kindly ask you to give us your con­sent. Fur­ther we pro­vide in­for­ma­tion via a hy­per­link.

3.1. On­line shop and user-reg­is­tra­tion

You can order in our on­line shop with­out reg­is­tra­tion or user ac­count. The user ac­count can be deleted at any time. Data, which was an­nounced to our com­pany in ac­cor­dance with your order in the on­line shop are nec­es­sary for the trans­ac­tion of the con­tract such as for the rea­son of a fu­ture cus­tomer ser­vice. These data is processed and used by our com­pany for that rea­son only.

By send­ing the order form with­out a reg­is­tra­tion or cre­at­ing a user ac­count your per­sonal data (title, name, coun­try of ori­gin, e-mail ad­dress) are processed.

If you give your con­sent to this pro­cess­ing, Art. 6 Para. 1 lit. a) GDPR is the legal basis for this pro­cess­ing. If the open­ing of the user ac­count is also in­tended to lead to the ini­ti­a­tion of a con­trac­tual re­la­tion­ship with us or to ful­fil an ex­ist­ing con­tract with us, the legal basis for this pro­cess­ing is also Art. 6 Para. 1 lit. b) GDPR. You may re­voke your prior con­sent to the pro­cess­ing of your per­sonal data at any time under Art. 7 Para. 3 GDPR with fu­ture ef­fect. All you have to do is in­form us that you are re­vok­ing your con­sent.

MPAY24 ser­vices of the com­pany mPAY24 GmbH, Grüngasse 16, 1050 Vi­enna, is used to process pur­chase trans­ac­tions in the on­line shop. A data pro­cess­ing agree­ment has been en­tered into with mPAY24.The data dis­closed in the order place­ment is pro­vided to par­ties in­volved in the on­line shop­ping (on­line re­tailer, which has been pur­chased from, and pay­ment sys­tem op­er­a­tors, where the pay­ment was car­ried out) in the re­quired ex­tent. The pay­ment set­tle­ment is car­ried out by pay­ment sys­tem op­er­a­tors (banks and credit card or­ga­ni­za­tions) who are au­tho­rized to carry out the re­spec­tive pay­ment pro­ce­dure and have ap­pro­pri­ately se­cured sys­tems. Data trans­fer is nec­es­sary to carry out pay­ments re­motely and to en­able the use of mPAY24.

MPAY24 does not pass on data to third par­ties un­less mPAY24 is legally or by ju­di­cial as­sign­ments obliged to do so or a trans­fer of the data is nec­es­sary in order to take legal ac­tion against fraud­u­lent ac­cess.

Lo­gis­tic ser­vices of the com­pany LKV Lo­gis­tik GmbH, Salzach­tal­straße 47, 5400 Hallein are used to process pur­chase trans­ac­tions in the on­line shop. The data dis­closed in the ship­ment process is pro­vided by LKV Lo­gis­tik GmbH to par­ties in­volved in the on­line shop­ping in the re­quired ex­tent. LKV Lo­gis­tik GmbH does not pass on data to third par­ties un­less LKV Lo­gis­tik GmbH is legally or by ju­di­cial as­sign­ments obliged to do so.

3.2. User ac­count

A user ac­count is re­quired for the use of the part­ner por­tal and for the reg­is­tra­tion of prod­ucts. The user ac­count can be deleted by you at any time. Data com­mu­ni­cated in the user ac­count are nec­es­sary for the pur­pose of cus­tomer ser­vice and cus­tomer care and are processed and used by us in this re­spect. Some of the ser­vices we pro­vide re­quire co­op­er­a­tion with part­ner com­pa­nies. If a user makes use of one of these ser­vices, we ex­change names or other con­tact in­for­ma­tion with these part­ner com­pa­nies so that they can carry out their ac­tiv­i­ties. How­ever, our part­ner com­pa­nies may not use the in­for­ma­tion pro­vided for pur­poses other than those re­lated to the ser­vice.

3.3. Newslet­ter

We offer you dif­fer­ent types of newslet­ters via e-mail. You can sign up for a newslet­ter dur­ing reg­is­tra­tion with your ex­plicit ap­proval or by dis­clo­sure of your e-mail ad­dress for this rea­son. The per­sonal data col­lected as part of a reg­is­tra­tion for the newslet­ter will only be used to send our newslet­ter. The newslet­ter is only trans­mit­ted to your dis­closed e-mail ad­dress. In ad­di­tion we kindly ask you to con­firm that you are owner of the e-mail ad­dress such as your agree­ment for re­ceiv­ing the newslet­ter.

Dur­ing the reg­is­tra­tion for the newslet­ter, we process your per­sonal data from the con­tact fields (title, name, coun­try of ori­gin, e-mail ad­dress). Pur­pose of the process is the ship­ping of in­for­ma­tion con­cern­ing prod­ucts, ser­vices and events.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR.

You may re­voke your prior con­sent to the pro­cess­ing of your per­sonal data at any time under Art. 7 Para. 3 GDPR with fu­ture ef­fect. All you have to do is in­form us that you are re­vok­ing your con­sent or to use the ter­mi­na­tion-link in each newslet­ter.

3.4. Lot­tery

Lot­ter­ies are or­ga­nized on our web site at times. Par­tic­i­pa­tion does not re­quire an user ac­count. Your data is only used within the lot­tery, ex­cept some­thing else was agreed in the con­di­tions of par­tic­i­pa­tion.

When reg­is­ter­ing to take part in the lot­tery your per­sonal data (title, name, coun­try of ori­gin, e-mail ad­dress) are processed. Pur­pose of the process is sup­ply of in­for­ma­tion con­cern­ing prod­ucts, ser­vices and events.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. You may re­voke your prior con­sent to the pro­cess­ing of your per­sonal data at any time under Art. 7 Para. 3 GDPR with fu­ture ef­fect. All you have to do is in­form us that you are re­vok­ing your con­sent.

3.5. Prod­uct reg­is­tra­tion

The reg­is­tra­tion of your prod­uct on our web­site for use of free main­te­nance and re­pair ser­vice re­minder via e-mail is op­tional.

Upon reg­is­tra­tion of the BWT prod­uct, your per­sonal data (title, name, coun­try of ori­gin, e-mail ad­dress) will be processed. The pur­pose of data pro­cess­ing is to sup­ply in­for­ma­tion about prod­ucts and ser­vices.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR.

You may re­voke your prior con­sent to the pro­cess­ing of your per­sonal data at any time under Art. 7 Para. 3 GDPR with fu­ture ef­fect. All you have to do is in­form us that you are re­vok­ing your con­sent.

You have the op­tion to reg­is­ter your BWT prod­uct on our web­site at www.bwt-service.com and you can avail your­self of our free re­minder ser­vice for main­te­nance and ser­vice steps. The re­minder is sent by email. When you reg­is­ter the BWT prod­uct, your per­sonal data from the con­tact fields will be processed (title, name, ad­dress, tele­phone num­ber, email ad­dress). The pur­pose of the data pro­cess­ing is to send in­for­ma­tion on prod­ucts and ser­vices. 
The legal basis for the pro­cess­ing is Ar­ti­cle 6 (1) (a) GDPR. You can with­draw your con­sent to the pro­cess­ing of the data at any time with ef­fect for the fu­ture pur­suant to Ar­ti­cle 7 (3) GDPR. All you need to do is in­form us of your with­drawal of con­sent.

While reg­is­ter­ing the prod­uct, you also have the op­tion of link­ing your­self and your de­vice with a ser­vice part­ner. This means that a BWT ser­vice part­ner (part­ner com­pany) that has the code sup­plied with the prod­uct (e.g. ex­e­cut­ing in­stal­la­tion com­pany) can view the spec­i­fied cus­tomer data, the prod­uct as well as the cur­rent sta­tus of the prod­uct on the BWT part­ner por­tal. The shar­ing of this in­for­ma­tion with the ser­vice part­ner is for ser­vice pur­poses. Our part­ner com­pa­nies are only per­mit­ted to use the trans­ferred in­for­ma­tion for ser­vice pur­poses for our cus­tomers.

The legal basis for the pro­cess­ing is Ar­ti­cle 6 (1) (a) GDPR. You can with­draw your con­sent to the pro­cess­ing of the data at any time with ef­fect for the fu­ture pur­suant to Ar­ti­cle 7 (3) GDPR. All you need to do is in­form us of your with­drawal of con­sent.

3.6. E-mail No­ti­fi­ca­tions (Send­Grid)

The dis­patch of ac­count- and prod­uct-spe­cific no­ti­fi­ca­tions (sta­tus mes­sages, warn­ing and error mes­sages), as well as e-mail con­fir­ma­tions from con­tact forms is car­ried out via an ex­ter­nal ser­vice of the com­pany Send­Grid.

  • Specif­i­cally, the fol­low­ing per­sonal data will be passed on for pro­cess­ing:
  • Re­cip­i­ent's e-mail ad­dress

Per­sonal salu­ta­tion

In order to bet­ter sup­port you with prob­lems re­gard­ing your re­quests, your cus­tomer ac­count and your prod­uct no­ti­fi­ca­tions, the fol­low­ing events will be stored for a max­i­mum of 30 days:

  • E-mail de­liv­ered to re­ceiv­ing server
  • Email de­liv­ered to re­ceiv­ing server - Spam
  • Email de­liv­ered to re­ceiv­ing server - Bounce
  • E-mail de­liv­ered to re­ceiv­ing server - blocked
  • E-mail opened
  • Link in­side the e-mail clicked

An data processing agreement pursuant to Art. 28 DSGVO has been concluded with this service provider.

3.7. Con­tact via our web­site

Our web­site con­tains a con­tact form that en­ables a quick elec­tronic con­tact to our en­ter­prise, as well as di­rect com­mu­ni­ca­tion with us, which also in­cludes a gen­eral ad­dress of the so-called elec­tronic mail (e-mail ad­dress). If a data sub­ject con­tacts our com­pany via a con­tact form, the per­sonal data trans­mit­ted by the data sub­ject are au­to­mat­i­cally stored.

In case of con­tact via the con­tact form your per­sonal data pro­vided in the con­tact fields (title, name, coun­try of ori­gin, e-mail ad­dress) are processed. Pur­pose of the process is the han­dling of your re­quest.

The legal basis for this is Art. 6 Para. 1 lit. b) GDPR.

3.8. Find an in­staller

You can con­tact a BWT drink­ing water pro­fes­sional or BWT part­ner in­staller via our web­site. The data pro­vided by you in the con­tact fields is au­to­mat­i­cally processed and trans­mit­ted to the in­staller you chose. A copy of the mes­sage is sent to the BWT Ak­tienge­sellschaft.

In case of con­tact­ing us your per­sonal data pro­vided (title, name, coun­try of ori­gin, e-mail ad­dress) is processed. Pur­pose of the process is the han­dling of pre-con­trac­tual pro­ce­dures.

The legal basis for this is Art. 6 Para. 1 lit. b) GDPR.

3.9. Part­ner­web

Our BWT drink­ing water pro­fes­sion­als and BWT part­ner in­stallers are reg­is­tered in our Part­ner­web (plat­form for in­stallers). Upon reg­is­tra­tion, the per­sonal data (title, name, coun­try of ori­gin, e-mail ad­dress) of the BWT drink­ing water pro­fes­sional/BWT part­ner in­staller will be processed. The per­sonal data is trans­mit­ted to Con­nex Mar­ket­ing GmbH, Dr-Schauer-Straße 26, 4600 Wels, to en­able the BWT drink­ing water pro­fes­sion­als and BWT part­ner in­stallers ac­cess to our bonus pro­gram Pearls & More. A data pro­cess­ing agree­ment has been en­tered into with Con­nex Mar­ket­ing GmbH.

There is no pro­cess­ing of cus­tomer data. Pur­pose of the process is the han­dling of pre-con­trac­tual and con­trac­tual pro­ce­dures.

The legal basis for this is Art. 6 Para. 1 lit. b) GDPR.

3.10. Job por­tal

3.10.1. On­line Ap­pli­ca­tion

Per­sonal data, which is pro­vided by on­line ap­pli­ca­tion, will be kept con­fi­den­tial. These data will be used only for the ex­e­cu­tion of the ap­pli­ca­tion process. As soon you send an on­line ap­pli­ca­tion via the rel­e­vant mask you will re­ceive a con­fir­ma­tion e-mail. Your per­sonal data is stored as long as it is nec­es­sary for the ap­pli­ca­tion process.

For the ap­pli­ca­tion process the fol­low­ing in­for­ma­tion is rel­e­vant: salu­ta­tion, title, first and last name, ad­dress, na­tion­al­ity, date of birth, coun­try, tele­phone num­ber, email ad­dress, pos­si­bly com­pleted pres­ence or civil ser­vice, in­for­ma­tion on the de­sired po­si­tion.

By pro­vid­ing your ap­pli­ca­tion, you cove con­sent to the pro­cess­ing of your per­sonal data for the pur­pose of the ap­pli­ca­tion process as set out in this pri­vacy pol­icy. 

The legal basis for this is Art. 6 Para. 1 lit. b) GDPR and Art. 6 Para. 1 lit. f).

Fur­ther legal basis for the pro­cess­ing of spe­cial cat­e­gories of data re­ferred to under Art. 9 Para. 1 GDPR, which is pro­vided dur­ing the ap­pli­ca­tion process on a vol­un­tary basis, is Art. 9 Para. 2 lit. b) GDPR (e.g. health data e.g. se­vere dis­abil­ity or eth­nic ori­gin). Fur­ther legal basis for the pro­cess­ing of spe­cial cat­e­gories of data re­ferred to under Art. 9 Para. 1 GDPR, which is re­quested by us dur­ing the ap­pli­ca­tion process is Art. 9 Para. 2 lit. a) GDPR (e.g. health data nec­es­sary for pro­fes­sional prac­tice)

By fill­ing in this form you can apply for po­si­tions in our com­pany. For the ap­pli­ca­tion process, the nec­es­sary in­for­ma­tion and per­sonal de­tails, such as name, ad­dress, e-mail ad­dress or de­tails of na­tion­al­ity and birth dates recorded. You are able to up­load in­di­vid­ual ap­pli­ca­tion doc­u­ments (such as CV, cover let­ter, let­ter of mo­ti­va­tion, cre­den­tials and photo). The spec­i­fied in­for­ma­tion and up­loaded doc­u­ments are added to our job por­tal and stored there.

If you apply for an ad­ver­tised job via the job por­tal, your data can only be viewed and processed by the re­spon­si­ble per­son­nel of the per­son­nel de­part­ment as well as by the re­spon­si­ble em­ploy­ees of the ten­der­ing de­part­ment.

With an un­so­licited ap­pli­ca­tion via our job por­tal, you pro­vide us with your per­sonal data for the pur­pose of find­ing a suit­able job. Your data can then be viewed by the per­son­nel de­part­ments of BWT and by the em­ploy­ees in­volved in the ap­pli­ca­tion process to check your pro­file for suit­able job of­fers.

In ad­di­tion, we check whether your ap­pli­ca­tion is suit­able for other va­can­cies in Aus­tria, at Eu­ro­pean lo­ca­tions or sub­sidiaries of BWT Ak­tienge­sellschaft. In the case of a suit­able offer, the spe­cific for­ward­ing of your ap­pli­ca­tion data by the re­spon­si­ble per­son­nel de­part­ment takes place.

Ap­pli­cant data pro­vided in the on­line ap­pli­ca­tion process can be for­warded within BWT in Aus­tria as well as to Eu­ro­pean lo­ca­tions of Group sub­sidiaries. Your an­swers and in­for­ma­tion pro­vided dur­ing the ap­pli­ca­tion process will be gen­er­ally stored with your name up to six months after the ap­pli­ca­tion process has been com­pleted. There­after, the re­sults are stored only in anony­mous form for sta­tis­ti­cal analy­sis. This sta­tis­tic record does not allow any con­clu­sions about your per­son.

When reg­is­ter­ing for the Job Por­tal, you may give con­sent that the in­for­ma­tion you pro­vide may be kept in ev­i­dence. The ev­i­dence is held for a pe­riod of two years. If there is a po­si­tion to be filled in the com­pany, you give con­sent that BWT and its sub­sidiaries may match your per­sonal data with the cor­re­spond­ing job pro­file while kept in ev­i­dence.

The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. You may re­voke your prior con­sent to the pro­cess­ing of your per­sonal data at any time under Art. 7 Para. 3 GDPR with fu­ture ef­fect. All you have to do is in­form us that you are re­vok­ing your con­sent.

We use tech­ni­cal and or­ga­ni­za­tional se­cu­rity mea­sures to pro­tect your data against ac­ci­den­tal or in­ten­tional ma­nip­u­la­tion, loss, de­struc­tion or ac­cess by unau­tho­rized per­sons. The trans­mis­sion of your data on the In­ter­net is en­crypted. Our se­cu­rity mea­sures are reg­u­larly re­viewed and re­vised in line with tech­no­log­i­cal de­vel­op­ments.

3.10.2. Form for try-out-days

For stu­dents, which want to par­tic­i­pate in BWTs’ try-out-days the fol­low­ing in­for­ma­tion is rel­e­vant: salu­ta­tion, first and last name, date of birth, ad­dress, tele­phone num­ber, email ad­dress, name and tele­phone of the legal guardian. These data will be used only for the ex­e­cu­tion of the try-out-days and gen­er­ally stored up to six months after the ap­pli­ca­tion. There­after, the re­sults are stored only in anony­mous form for sta­tis­ti­cal analy­sis. Stu­dents under the age of 14 need to pro­vide a parental con­sent.

The legal basis for this is Art. 6 Para. 1 lit. b) GDPR.

 

4. Pe­riod for which the per­sonal data will be stored

We store your per­sonal Data, where re­quired, for the du­ra­tion of the en­tire busi­ness re­la­tion­ship (ini­ti­a­tion, trans­ac­tion, ful­fil­ment of a con­tract) and more­over pur­suant to the stor­age and doc­u­men­ta­tion oblig­a­tions and for de­fence of legal claims. The stor­age pe­riod re­sults from the stor­age oblig­a­tions and pe­ri­ods of lim­i­ta­tion. The pe­riod of lim­i­ta­tion ac­cord­ing to the Aus­trian Cor­po­rate Code and the Aus­trian Fis­cal Code is 7 years, ac­cord­ing to the Equal Treat­ment Act 6 months. In cer­tain cases a longer stor­age oblig­a­tion might be rea­son­able.

 

5. Rights of the data sub­ject

With re­gard to the data pro­cess­ing to be de­scribed in more de­tail below, users and data sub­jects have the right

  • to con­fir­ma­tion of whether data con­cern­ing them is being processed, in­for­ma­tion about the data being processed, fur­ther in­for­ma­tion about the na­ture of the data pro­cess­ing, and copies of the data (cf. also Art. 15 GDPR);
  • to cor­rect or com­plete in­cor­rect or in­com­plete data (cf. also Art. 16 GDPR);
  • to the im­me­di­ate dele­tion of data con­cern­ing them (cf. also Art. 17 DSGVO), or, al­ter­na­tively, if fur­ther pro­cess­ing is nec­es­sary as stip­u­lated in Art. 17 Para. 3 GDPR, to re­strict said pro­cess­ing per Art. 18 GDPR;
  • to re­ceive copies of the data con­cern­ing them and/or pro­vided by them and to have the same trans­mit­ted to other providers/con­trollers (cf. also Art. 20 GDPR);
  • to file com­plaints with the su­per­vi­sory au­thor­ity if they be­lieve that data con­cern­ing them is being processed by the con­troller in breach of data pro­tec­tion pro­vi­sions (see also Art. 77 GDPR). In Aus­tria, this is the Data Pro­tec­tion Au­thor­ity.

In ad­di­tion, the con­troller is obliged to in­form all re­cip­i­ents to whom it dis­closes data of any such cor­rec­tions, dele­tions, or re­stric­tions placed on pro­cess­ing the same per Art. 16, 17 Para. 1, 18 GDPR. How­ever, this oblig­a­tion does not apply if such no­ti­fi­ca­tion is im­pos­si­ble or in­volves a dis­pro­por­tion­ate ef­fort. Nev­er­the­less, users have a right to in­for­ma­tion about these re­cip­i­ents.

Like­wise, under Art. 21 GDPR, users and data sub­jects have the right to ob­ject to the con­troller's fu­ture pro­cess­ing of their data pur­suant to Art. 6 Para. 1 lit. f) GDPR. In par­tic­u­lar, an ob­jec­tion to data pro­cess­ing for the pur­pose of di­rect ad­ver­tis­ing is per­mis­si­ble.

These rights can be en­forced at any time, in writ­ing, to BWT Ak­tienge­sellschaft. Please note that in­for­ma­tion can only be pro­vided to you in case of a cor­re­spond­ing ev­i­dence of your iden­tity.

In case you want to delete your cus­tomer ac­count fi­nally, the data stored in your cus­tomer ac­count is going to be au­to­mat­i­cally deleted.

 

06/03/2019