These general terms and conditions (hereinafter referred to as "GTC") of BWT Sports & Digital Services GmbH (hereinafter referred to as "seller"), apply to all contracts for the products displayed in the online shop, which a consumer concludes online with the seller. All contractual relationships are based on these GTC and the customer's own conditions are hereby expressly excluded.

§ 1 Conclusion of contract

1.1 All products presented in the BWT online shop are merely a non-binding invitation to the customer to submit a binding offer to conclude a purchase contract.

1.2 The customer can submit his offer in the online store via the online order form provided by the seller after he has selected the desired products and placed them in the electronic shopping cart. In a next step, the customer can log into his BWT account or continue the order as a "guest". Logged-in customers can correct the stored billing and delivery address at any time, while guest customers enter the desired billing and delivery address and the desired payment method manually in this step, analogous to the order form.

1.3 The customer has the possibility to correct his entries at any time until the order process is completed.

1.4 The ordering process is completed when the customer has clicked on the button "Order subject to payment" and has thus sent his legally binding offer to purchase the selected goods to BWT. Once the button "Order subject to payment" has been clicked, it is no longer possible to change the binding offer made.

1.5 Upon binding submission of the offer by the customer, the contract text is stored by the seller and sent to the customer in text form after sending the order. A subsequent change and/or retrieval of the contract text in the order form is no longer possible after sending the order.

1.6 The seller confirms the receipt of the electronic order immediately by means of an automatically generated e-mail. The electronic order confirmation contains the text of the contract and an overview of the ordered products, but does not constitute acceptance of the offer. If the customer has provided the seller with an invalid e-mail address, the confirmation will be sent at the latest with the delivery of the goods. The seller shall not be liable if the customer provides an invalid e-mail address or cannot ensure the receipt of the e-mail.

1.7 BWT can accept the offer of the customer within 48 hours, at the latest with delivery of the goods.

1.8 BWT sells the offered goods exclusively in usual quantities to end consumers.

1.9 The contract is concluded in German.

§ 2 Prices and terms of payment

2.1 In principle, we offer the payment methods credit card, invoice, eps online transfer and Paypal. For each order, we reserve the right not to offer certain payment methods and to refer to other payment methods.

2.2 The prices stated at the time of the order shall apply, including statutory value added tax. Any shipping and delivery costs are not included in the price and will be indicated separately in the respective product description.

2.3 The invoice (with VAT shown) will be sent to the notified e-mail address in PDF format.

2.4 In case of purchase on account, the purchase price is due on the day when the invoice and the shipping confirmation are sent to the specified email address. If payment is not made within 14 days after the due date, the customer shall be in default and shall receive a reminder. If the payment is not made after 28 days, a collection procedure will be initiated.

2.5 The payment method purchase on account does not exist for all offers and requires, among other things, a successful credit check by heidelpay GmbH. If the customer is allowed to purchase on account for certain offers after a credit check, the payment will be processed in cooperation with heidelpay GmbH to whom we assign our payment claim.

2.6 You agree to receive invoices, credit notes and reminders in electronic or paper form.

2.7 The goods shall remain our property until payment has been made in full.

§ 3 Promotion vouchers and their redemption

3.1 Promotional vouchers are vouchers that cannot be purchased, but which we issue as part of advertising campaigns with a specific period of validity. Promotion vouchers are therefore purely advertising measures.

3.2 Individual products may be excluded from the voucher promotion. Promotion vouchers cannot be used for the purchase of gift vouchers. Please note that promotional vouchers may be subject to a minimum order value.

3.3 The value of a promotional voucher is neither paid out in cash nor does it bear interest. The promotional voucher will not be refunded if goods are returned in whole or in part.

3.4 Promotion vouchers can only be redeemed before the order process is completed. Subsequent crediting is not possible. Multiple promotional vouchers cannot be combined with each other.

§ 4 Gift vouchers and their redemption

4.1 Gift vouchers are vouchers that you can purchase. They can only be redeemed in the respective BWT online shop (country-specific) in which they were purchased. Gift vouchers can be used for the purchase of further gift vouchers. If the credit of a gift voucher is not sufficient for the order, the difference can be made up with the payment options offered.

4.2 Gift vouchers and credit balances can only be redeemed before the order process is completed. The balance of a gift voucher is neither paid out in cash nor does it earn interest. To redeem gift vouchers in your customer account or to view an existing balance, use the designated field in the checkout.

§ 5 Right of revocation

To exercise your right of revocation, you must communicate your decision to withdraw from this contract by means of a clear declaration (letter, fax, or email). You can use the attached withdrawal form for this purpose, but this is not mandatory. No right of revocation exists for:

  • Goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene, provided that their seal has been removed after delivery.
  • Goods which, due to their nature, have been inseparably mixed with other goods after delivery.
  • Goods that are manufactured according to customer specifications or are clearly tailored to personal needs.
  • Sound or video recordings or computer software delivered in a sealed package, provided that the seal has been removed after delivery.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

The declaration of cancaellation has to be sent to the following address:

BWT Sports and Digital Services GmbH
Walter Simmerstrasse 4
A -5310 Mondsee
e-mail: office@bwt-sportswear.com
T.: +43 664 88894 333

Company register number: FN 534002 y
Commercial register court: Landesgericht Wels
UID No.: ATU 75592208

Revocation consequences

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

We bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

§ 6 Delivery & Shipping Terms

6.1 The delivery of goods shall be made to the delivery address provided by the customer, unless otherwise agreed.

6.2 Shipping conditions

The shipping conditions communicated on https://bwt.com/de-at/kundenservice/service-onlineshop/ apply.

§ 7 Warranty

The statutory warranty provisions shall apply unless expressly agreed otherwise.

§ 8 Data privacy

The collected data is collected and processed by BWT Sports and Digital Services GmbH for contract fulfillment and in connection with order processing. For the rest, we refer to our privacy policy.

§ 9 Copyright and Trademark

All content on the website, including text, graphics, photographs, images, moving images, sounds, illustrations and software is owned by BWT Holding GmbH or its affiliates, licensees and/or content providers. This content is protected by copyright and other rights.Their use is only permitted with the express consent of BWT Holding GmbH. All trademarks used on the website are - unless otherwise indicated - trademarks of BWT Holding GmbH and may not be used without prior written permission.

§ 10 Imprint/Owner of the online store:

BWT Sports and Digital Services GmbH
Walter Simmerstraße 4
A – 5310 Mondsee
e-mail: office@bwt-sportswear.com
T.: +43 664 88894 333

Company register number: FN 534002 y
Commercial register court: Landesgericht Wels
UID No.: ATU75592208

Management: Beatrix Ostermann, Thomas Jud, Viktor Mach

§ 11 Final provisions

11.1 Austrian law shall apply to the exclusion of national and international conflict of laws provisions and to the exclusion of the UN Convention on Contracts for the International sale of goods. The place of jurisdiction shall be the respective competent court in the city of Salzburg.

11.2 Consumers with habitual residence in the EU shall enjoy additional protection under the mandatory provisions of the law of their country of residence. Claims in connection with these GTC that arise from consumer protection standards may be filed either in Austria or in the EU member state in which the consumer lives.

11.3 The European Commission provides a platform for online dispute resolution (OS), which can be accessed via the following link: https://ec.europa.eu/consumers/odr/. There is no obligation to participate in a dispute resolution procedure before a consumer arbitration board. BWT is furthermore not willing to participate in such dispute resolution

11.4 Amendments and supplements to these General Terms and Conditions and all contracts concluded on the basis thereof may only be made in writing.