Smart connectivity

BWT Best Water Home App

With the BWT Best Water Home app, you can keep an eye on your BWT devices via your smartphone or tablet at any time and from anywhere and conveniently monitor the status of your devices.
BWT@home App BWT@home App

BWT Best Water Home App


Smart connectivity for your BWT products

Welcome to the digital world of BWT. Enjoy full connectivity with the BWT Best Water Home app. Put your feet up and monitor your BWT systems conveniently via your smartphone or tablet, no matter where you are. You have an overview of your devices at all times and enjoy maximum service. Dive into the BWT world now and download the BWT Best Water Home App to your smartphone today.


With the BWT Best Water Home App, you can keep an eye on your BWT products anywhere and at any time:


  • Reliable status information for your BWT product
  • Regular reminders around your product
  • Conveniently reorder consumables online
  • Direct contact with BWT customer service and your service partner
BWT@home App BWT@home App

App Download

Download now for free
App Store
Google Play

Frequently asked questions

Here you can find answers to frequent questions

Registration in the app not possible

Please check the internet connection of your smartphone. Registration is only possible if an Internet connection is available.

Please check the login data and reset the password you have chosen if necessary.

Occasionally the servers need maintenance. If this is the case, a service message with the maintenance period is displayed. Please try again after this time.

I do not have an Android or iOS operating system.

Unfortunately your operating system is not supported. You cannot use the BWT Best Water Home App.

Device status and app do not match?

Check the Internet connection of your device and make sure that your phone has an upright Internet connection.

After initial activation or during operation, the status is only checked once an hour via GSM. Deviations may therefore occur. If the deviations persist beyond the period of one hour, please contact the BWT service hotline (customer service).

How do I activate the connectivity mode?

In order to use the BWT Best Water Home App, it must be connected to your BWT Pearl Water System. For this purpose the so-called "connectivity mode" must be activated:

  • Click on "Settings" in the menu
  • Under "Device settings" activate the check mark for "Connectivity mode".

Link does not work?

Please check the Internet connection and the availability of the desired App Store of your smartphone. Please try again afterwards.

Holiday mode cannot be deactivated?

For security reasons, the holiday mode can only be deactivated on the device itself. Please go to the device for this purpose.
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