BWT Case Study :Trinity MEP Engineering
BWT has been working closely with Trinity Heat Care and the Home Care Sector since 2010 in identifying and supplying a range of solutions to treat hard water that is likely to cause limescale related issues in the future.
When asked why Trinity Heat Care decided to work with BWT, Tony Mynard, Managing Director of Trinity Heat Care, made the following statement, “People, generally buy off people, providing the product is the right product. We have always made sure that the product we have asked for suits the application. I have known BWT and their team for a long time now. They [BWT] always give you what you need. For example, they will say, ‘you do not need to that, it is better if you do it this way.’ Even if it is not necessarily what you asked for, they always give you the right advice.”
BWT manufacture and supply a large range of industrial and commercial water treatment equipment including base exchange commercial water softeners, physical water conditioners, ultraviolet sterilizers and filtration to name a few.
In the last nine years Trinity Heat Care have successfully fitted a wide range of BWT industrial & commercial water treatments products into a number of prestigious Care Home organisations throughout the UK.
Tony Mynard confirmed that one such example where this two-way relationship worked well was when they had experienced problems with recently installed Mikrofill hot water generators scaling up. BWT for their part made sure that Trinity Heat Care was aware of all the options by giving, Tony and his team, a detailed explanation of each solution and any implications that their adoption might cause in the future.
Two product groups have consistently proved to be beneficial to the Care Homes especially in protecting and extending the life of water heaters.
One of the products is the BWT AQA Total. A patented range of physical water conditioners that permanently conditions the water so the limescale is held in suspension once it passes through a cartridge system. The unit is WRAS approved, so it can be installed on either a complete mains supply or the hot water services.
The other is BWT’s extensive range of domestic and commercial water softeners, which completely remove the minerals that cause limescale. These minerals, typically calcium and magnesium are removed when hard water passes through a resin bed, once exhausted the bed is regenerated automatically using an accurately controlled brine solution. This provides softened water, which eliminates limescale, and offers further cost saving for the Care Home by reducing the amount of soaps, shampoo and detergents used throughout the facility. Softened water is not recommended for drinking in the UK and so should only be used to supply taps not used for drinking.