BWT Case Study :Trinity MEP Engi­neering

BWT case study Trinity MEP Engineering BWT case study Trinity MEP Engineering

WORKING TOGETHER
BWT & TRINITY MEP ENGI­NEERING

Hard Water Treat­ment Solu­tions For Busi­nesses

 

Overview

BWT has been working closely with Trinity Heat Care and the Home Care Sector since 2010 in iden­ti­fying and supplying a range of solu­tions to treat hard water that is likely to cause limescale related issues in the future.
When asked why Trinity Heat Care decided to work with BWT, Tony Mynard, Managing Director of Trinity Heat Care, made the following state­ment, “People, gener­ally buy off people, providing the product is the right product. We have always made sure that the product we have asked for suits the appli­ca­tion. I have known BWT and their team for a long time now. They [BWT] always give you what you need. For example, they will say, ‘you do not need to that, it is better if you do it this way.’ Even if it is not neces­sarily what you asked for, they always give you the right advice.”

About the Company

Trinity offers a wide range of services for the commer­cial sector, from a dedi­cated response call-​out service team to bespoke mechan­ical and elec­trical design and instal­la­tion projects.
I lean on BWT because I’m not a water specialist. Although my team and I are quite tech­nical in terms of instal­la­tion, we do not specialise in water treat­ment solu­tions. A lot of the time, I would not know which bit of kit would be appro­priate for an instal­la­tion, without speaking to BWT first. Customers rely on me to deliver the correct solu­tion for them. In the same way, I rely on BWT, to deliver the correct solu­tion for me. In all the years that I have worked with them, I have never had the wrong solu­tion off BWT.”- Tony Mynard, Managing Director


The Chal­lenge

Limescale in water can cause boilers, water heaters, washing machines, show­er­heads and pipework to scale up and limit the effi­ciency of the hot water system. Main­te­nance costs also increase, as show­er­heads and taps need descaling on a regular basis espe­cially in the care home envi­ron­ment.

The Approach

BWT manu­fac­ture and supply a large range of indus­trial and commer­cial water treat­ment equip­ment including base exchange commer­cial water soft­eners, phys­ical water condi­tioners, ultra­vi­olet ster­il­izers and filtra­tion to name a few.
In the last nine years Trinity Heat Care have success­fully fitted a wide range of BWT indus­trial & commer­cial water treat­ments prod­ucts into a number of pres­ti­gious Care Home organ­i­sa­tions throughout the UK.
Tony Mynard confirmed that one such example where this two-​way rela­tion­ship worked well was when they had expe­ri­enced prob­lems with recently installed Mikro­fill hot water gener­a­tors scaling up. BWT for their part made sure that Trinity Heat Care was aware of all the options by giving, Tony and his team, a detailed expla­na­tion of each solu­tion and any impli­ca­tions that their adop­tion might cause in the future.

The Solu­tion : BWT AQA Total

Two product groups have consis­tently proved to be bene­fi­cial to the Care Homes espe­cially in protecting and extending the life of water heaters.

One of the prod­ucts is the BWT AQA Total. A patented range of phys­ical water condi­tioners that perma­nently condi­tions the water so the limescale is held in suspen­sion once it passes through a cartridge system. The unit is WRAS approved, so it can be installed on either a complete mains supply or the hot water services.

The other is BWT’s exten­sive range of domestic and commer­cial water soft­eners, which completely remove the minerals that cause limescale. These minerals, typi­cally calcium and magne­sium are removed when hard water passes through a resin bed, once exhausted the bed is regen­er­ated auto­mat­i­cally using an accu­rately controlled brine solu­tion. This provides soft­ened water, which elim­i­nates limescale, and offers further cost saving for the Care Home by reducing the amount of soaps, shampoo and deter­gents used throughout the facility. Soft­ened water is not recom­mended for drinking in the UK and so should only be used to supply taps not used for drinking.

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