Please check the internet connection of your smartphone. Registration is only possible if an Internet connection is available.
Please check the login data and reset the password you have chosen if necessary.
Occasionally the servers need maintenance. If this is the case, a service message with the maintenance period is displayed. Please try again after this time.
Check the Internet connection of your device and make sure that your phone has an upright Internet connection.
After initial activation or during operation, the status is only checked once an hour via GSM. Deviations may therefore occur. If the deviations persist beyond the period of one hour, please contact the BWT service hotline (customer service).
In order to use the BWT Best Water Home App, it must be connected to your BWT Pearl Water System. For this purpose the so-called "connectivity mode" must be activated: