Case Studies

Selection of case studies

Understanding our customers’ needs
Contact us
case study case study

Happy Customers

BWT Business

BWT working to deliver customer satisfaction by working together

BWT deliver drinking water solu­tions Nation­wide, to small busi­nesses and large busi­nesses alike, offering industry leading prod­ucts and service. Whether you choose bottled water, or a plumbed in drinking water solu­tion you can be assured of receiving water that is not only safe to drink but great tasting as well. Discover a collec­tion of case studies below from a range of diverse organ­i­sa­tions that BWT UK have worked with to under­stand their needs and deliver great service. Under­standing the needs of our customers allows us to recom­mend the very best solu­tions. These may include not just picking the most appro­priate prod­ucts to suit the envi­ron­ment but devel­oping and tailoring core services around situ­a­tions like access limi­ta­tions, secu­rity proto­cols and safe working. The studies explore how the drinking water deliv­ered by a range of BWT prod­ucts deliver more than a no calorie refreshing drink to thisty indi­vid­uals and looks at the bene­fits this delivers for various busi­ness organ­i­sa­tions. BWT works hard to build rela­tion­ships between itself and its part­ners that are fostered through trust and a mutual under­standing of what is impor­tant to each other. This allows projects, solu­tions and services to be deliv­ered in a profes­sional manner that often exceeds the expec­ta­tion of our customers’. Winning and keeping busi­ness is just part of the equa­tion but it is what goes on behind the scenes; listening, honesty, tech­nology and team work that help us build the real­tion­ships you will read about.

Broadway Engineering

Broadway Engineering Ltd are experts in precision machining and assembly, operating within the UK and international civil and defence aerospace industries. Being a successful supplier in the aerospace industry means being able to provide and encourage a healthy work environment. Broadway Engineering has shown how being able to adapt by having the right working conditions can be beneficial to staff and the company as a whole.
Broadway Engineering Case Study
case study

Colten Care


The Care Sector has seen a big change in recent years with Care Homes now focusing more closely on what goes into designing a Care Home, ensuring the final service meets the needs of the resi­dents. BWT has recently started working with Colten Care who have more than 30 years’ expe­ri­ence in the care sector. BWT’s water coolers provide a conve­nient source of refresh­ment for Care Home resi­dents, staff and visi­tors.

Colten Care Case Study
case study

Grosvenor Casinos


The Goliath Poker Tournament is one of the fastest growing poker tournaments in the world. In 2019, BWT became their official water partner for the duration of the event. Grosvenor Casinos handed over responsibility for the supply of fresh drinking water throughout the venue to the BWT team. Flexibility, reliability and quality were key drivers in choosing BWT and proved vital to ensure unpredictable demand was met seamlessly.

Grosvenor Casinos Case Study
case study

The Highcrest Academy


The Highcrest Academy is a school that strives to aspire and achieve. Understanding the needs of the school can only be achieved by listening and learning from people’s experience. BWT and the Highcrest Academy launched a new initiative, the ‘Staff and Student Drinking Water Survey’ with the idea of asking students and staff about their thoughts. BWT believe that a collaborative approach is the one most likely to deliver the best solutions.

The Highcrest Academy Case Study
case study

UK Atomic Energy Authority (UKAEA)


The UK Atomic Energy Authority’s mission is to lead the commercial development of fusion power and related technology, and position the UK as a leader in sustainable nuclear energy. With over a 1000 staff working at UKAEA, BWT water coolers are used on a regular basis, so making sure they are serviced frequently and operating smoothly at all times, is crucial. We are proud of providing a service that reflects our commitment and dedication.

UK Atomic Energy Authority Case Study
case study

Other Clients


We work closely with companies that operate at the very heart of the UK

case study

Visit your local website

Stay on this website