30-day money back guarantee


Risk-free purchasing

BWT wants you to be happy with every purchase. If this is not the case, we will refund the full purchase price of your table water filter!

Here's how it works

Please let us know the reason for your dissatisfaction using the contact form below, also providing your contact details. We will contact you personally to arrange for the reimbursement of the purchase price.

The 30-day money-back guarantee applies from the date of purchase and only to BWT table water filter systems, not cartridges. The original sales receipt will be accepted as proof of purchase.

Your statutory right of withdrawal and warranty rights remain unaffected by our voluntary guarantee and continue to apply without prejudice.

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