30-​day money back guar­antee

Here's how it works

Please let us know the reason for your dissat­is­fac­tion using the contact form below, also providing your contact details. We will contact you person­ally to arrange for the reim­burse­ment of the purchase price.

The 30-​day money-​back guar­antee applies from the date of purchase and only to BWT table water filter systems, not cartridges. The orig­inal sales receipt will be accepted as proof of purchase.

Your statu­tory right of with­drawal and warranty rights remain unaf­fected by our volun­tary guar­antee and continue to apply without prej­u­dice.